Return Policy

Thank you for shopping at www.anaerobiccompostingbag.com (Advance Jivamrut Tube). If you are not entirely satisfied with your purchase, we’re here to help.

We accept return & replace in case of manufacturing defects. In that case, Contact us immediately after receiving your product, otherwise we will not accept a return request.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return accepted when receiving any transport damages, customers need to take video of unboxing of parcel, take some pictures and share with us.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You must have the receipt or proof of purchase.
There are certain situations where we not grant refund:Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days of time period.

Refunds

Late or missing refunds

Once we receive your item, we will quality check it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your preferred method of payment.

Refund Process:

Please connect with our customer care via email or call.
The customer care team will validate the request by checking the timelines, product type, warranty terms, etc and shall take the request for refund or exchange.
Ensure to collect the return address from Gir Gau Jatan Sansthan customer care.
Pack the product properly and label the product with the order number, return address and your address.
Follow the instructions of customer care carefully for packaging and returning the product using courier services.
Ensure that the awb / tracking number is shared with Gir Gau Jatan Sansthan customer care.
The order shall be considered for refund only if the seller receives the product in undamaged condition [there should be no scratches, no dents etc.]

Caution: Please ensure to pack the product properly before handing it over to the courier.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us our customer care at gircowcare@gmail.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us first.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to: Vora Kotda Road, Opp. Shitla Mataji Mandir, Gondal, Dist. Rajkot, Gujarat – 360 311

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Payment Mode:

Offline Mode

Refund Mode:

Bank Transfer

You will receive the credit within 10-12 business days.

Need help?